Effective Date: 01.09.2025
Last Updated: 01.09.2025
Introduction
Team 30 Network (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website team-30.net or use our web development, SEO, and digital marketing services in Thailand.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information You Provide
When you contact us for services, request quotes, or engage with our website, we may collect:
- Contact Information: Name, email address, phone number, company name
- Business Information: Industry, project requirements, budget preferences
- Communication Records: Messages, emails, and correspondence regarding our services
- Payment Information: Billing addresses and payment details for completed projects
Information Collected Automatically
When you visit our website, we automatically collect:
- Technical Data: IP address, browser type, operating system, device information
- Usage Analytics: Pages visited, time spent on site, navigation patterns
- Cookies and Tracking: Session cookies, preference settings, and analytics data
- Location Data: General geographic location based on IP address
Third-Party Information
We may receive information about you from:
- Google Analytics: Website traffic and user behavior analytics
- Social Media Platforms: When you interact with our social media content
- Business Partners: Referral information from trusted partners
- Public Sources: Professional information from business directories
How We Use Your Information
We use collected information for the following purposes:
Service Delivery
- Providing WordPress development, SEO, and digital marketing services
- Customizing solutions based on your business needs
- Communicating project updates and deliverables
- Processing payments and managing client accounts
Business Operations
- Responding to inquiries and support requests
- Improving our website and service offerings
- Conducting market research and analysis
- Managing client relationships and project workflows
Legal and Security
- Complying with applicable laws and regulations
- Protecting against fraud and security threats
- Enforcing our terms of service
- Resolving disputes and legal matters
Marketing and Communication
- Sending service updates and newsletters (with consent)
- Sharing relevant industry insights and tips
- Promoting new services and special offers
- Building long-term client relationships
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:
Service Providers
- AWS Hosting Services: For website hosting and cloud infrastructure
- Payment Processors: For secure payment processing
- Analytics Services: Google Analytics for website performance analysis
- Email Services: For client communication and marketing (with consent)
Legal Requirements
- Compliance with Thai data protection laws
- Response to legal processes or government requests
- Protection of our rights and property
- Prevention of fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
Data Security Measures
We implement comprehensive security measures to protect your information:
Technical Safeguards
- Encryption: SSL/TLS encryption for data transmission
- Secure Hosting: AWS enterprise-grade security infrastructure
- Access Controls: Limited access to authorized personnel only
- Regular Updates: Security patches and system updates
Administrative Controls
- Staff Training: Regular privacy and security training for employees
- Data Minimization: Collecting only necessary information
- Regular Audits: Periodic security assessments and reviews
- Incident Response: Established procedures for security breaches
Your Privacy Rights
Under Thai data protection laws, you have the following rights:
Access and Correction
- Request access to your personal information
- Correct inaccurate or incomplete data
- Update your contact preferences
Data Portability
- Receive a copy of your data in a structured format
- Transfer your data to another service provider
Deletion and Restriction
- Request deletion of your personal information
- Restrict processing under certain circumstances
- Object to processing for marketing purposes
Withdrawal of Consent
- Withdraw consent for marketing communications
- Opt-out of non-essential data processing
Cookies and Tracking Technologies
Types of Cookies We Use
Essential Cookies: Required for website functionality and security Analytics Cookies: Google Analytics for website performance measurement Preference Cookies: Remember your settings and preferences Marketing Cookies: Used for relevant advertising and content personalization
Managing Cookie Preferences
You can control cookies through your browser settings:
- Block all cookies or specific types
- Delete existing cookies
- Receive notifications before cookies are set
- Manage third-party cookie preferences
Data Retention Policy
We retain your information for the following periods:
- Client Project Data: 7 years after project completion
- Communication Records: 5 years for business correspondence
- Website Analytics: 26 months (Google Analytics default)
- Marketing Data: Until you unsubscribe or request deletion
Data may be retained longer if required by law or for legitimate business purposes.
International Data Transfers
Your information may be processed and stored outside of Thailand, including:
- AWS Data Centers: Secure cloud infrastructure in various regions
- Google Services: Analytics and business tools with global infrastructure
- Email Services: Communication platforms with international servers
All transfers comply with applicable data protection laws and include appropriate safeguards.
Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided personal information, please contact us immediately.
Third-Party Links and Services
Our website may contain links to third-party websites and services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party services you access.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notifications to clients
- Updating the “Last Modified” date
- Providing prominent notice of significant changes
Compliance with Thai Laws
This Privacy Policy complies with:
- Personal Data Protection Act (PDPA) B.E. 2562: Thailand’s primary data protection law
- Computer Crime Act B.E. 2560: Cybersecurity and data breach requirements
- Electronic Transactions Act B.E. 2544: Electronic commerce regulations
Contact Information
For questions, concerns, or requests regarding your privacy or this policy, please contact us:
Team 30 Network
- Email: [email protected]
- Website: https://team-30.net
Your Consent
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with these practices, please do not use our services.
This Privacy Policy is part of our commitment to transparency and data protection. We regularly review and update our practices to ensure the highest standards of privacy and security for our clients in Thailand.